Australia post complaints

To find out more about this type of complaint , read our Whistleblower Reporting information sheet (PDF 148kb). Visit Customer Services. Australia Post complaints contacts. My year old mother in law and I have been the victims of verbal abuse, bullying, discrimination and defamation from the manager of our local Post Office.

Please visit complaints and feedback to find out how to make a complaint and what to expect – in terms of the process, evidence we may need and resolution time – once you do. To date, there has been no new information on the Auspost website and it is impossible to make contact with anyone at the company.

We pay respect to Elders past, present and emerging. Late or missing item. Item was left in an unsafe place. Incorrect delivery address needs fixing.

The company confirmed it had “investigated the issue” which had been “addressed with the staff concerned”, and that “appropriate action has been taken” to stop it happening again. Go in to tracking and it just says delayed no delivery estimate or anything must have absolute morons running things. The PIO is one of the functions of the Commonwealth Ombudsman, and your contact will be handled through the Commonwealth Ombudsman.

The perennial bugbear of delivery staff making no or little attempt to deliver a parcel, and instead leaving a card directing people to pick up their parcel from the post office, remained prominent.

Going back a little further it looks par for the course. However, I was sitting in my front yar right next to the letterbox, for over an hour before, and after, the alleged time it was delivered. And no, there was nothing delivered!

The ombudsman described the figures as “a cause for concern”, criticising the postal service for being “defensive” in its dealings with complaints. Write a complaint letter Always try to resolve a problem with a business before seeking help from the ACCC. You can do this by speaking directly with the salesperson or manager or if this fails, by writing a complaint letter. The company admitted it had faced “difficult circumstances” beyond the increased pressure, including adopting additional safety measures and a decrease in domestic and international flights.

We aim to resolve all complaints within business days of receipt. If we are unable to reach a resolution within business days, we will notify you to explain the reason for the delay and agree on a new timeframe. This also acts as your reference ID.

The table below displays a snapshot of five home and contents products on Canstar’s database with direct links to the providers’ websites, sorted by Star Rating (highest to lowest). Just use your tracking ID to locate your parcels- anywhere and anytime! STILL not arrived at its location. Especially with the premium price paid for “express” post. Real reviews by real company employee past and present here on seek.

Rarely do we ever have a smooth delivery of a parcel. I have been told to expect a parcel on a particular day and have stayed home from work and the driver does not even come near the house. Please use the form below to tell us about it and we’ll do our best to put things right.

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Post Grape-Nuts is a 1 natural cereal made from natural whole-grain wheat with barley. Feedback and Complaints. You’ll need to include an itemised tax invoice and your vet’s consultation notes.

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It is the post office complaint number where you can directly speak to the customer care executive and raise your complaint.