Complaints against liquidators

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Read real customer ratings and reviews or write your own. Share your voice on ResellerRatings. Anyone may complain if they are concerned about an action taken by a: 1. Part X arrangement or 4. First try and resolve your concerns with the trustee or administrator. If you remain dissatisfied or feel unable to raise the issue with them, you may contact AFSA Regulation and Enforcement: All complaints are treated seriously. AFSA will acknowledge written complaints within seven days.

Generally, we are able to deal with most complaints within days. If the issues you raise are complex this may take longer but we will keep you informed. If you wish to remain anonymous, or have concerns about your details being made available, please make this clear to AFSA. AFSA aims to finalise the investigation within days of receiving your complaint and will keep you informed of the progress of the investigation.

If your complaint is beyond AFSA’s powers to investigate, or it cannot be resolve you will be advised of your options, such as making an application to the Court. AFSA can also facilitate meetings between parties with a view to quicker resolution of disputes. You should indicate when making the complaint if you wish to consider this option. Where the matter is not resolved through discussions with the personal insolvency practitioner, we will obtain a written response from the trustee or administrator addressing the issues of your complaint and we may inspect their file.

In some instances AFSA can review a trustee’s decision such as: 1. If your complaint relates to a decision of a trustee that is reviewable, you should follow the procedure set out in Can I Appeal? A creditor or bankrupt who is dissatisfied with a registered trustee’s claim for remuneration and third party costs may either: 1. AFSA to undertake a review of the trustee’s remuneration. This process is called a ‘taxation of costs’ and it examines the nature of work undertaken, time taken and the amount charged.

A fee is charged for this service and you may also be required to pay the trustee’s costs if the remuneration is not significantly reduced. AFSA can examine the legality of the remuneration and whether the trustee has complied with standards set out in the Bankruptcy Act and can only require the trustee to vary their remuneration if it has not been legally taken or in accordance with regulated standards. If AFSA’s intervention cannot resolve your complaint your only remedy may be to apply to the Court.

We will inform you if this is the case. If you do not feel you have been treated with dignity and respect or are otherwise dissatisfied with the way that AFSA has handled your complaint, please raise your concerns further by asking to speak with the actioning officer’s manager. If your debt agreement administrator is a member of an external dispute resolution scheme such as the Australian Financial Complaints Authority (AFCA), you can make a complaint to them. AFSA retains a record of all complaints. The record is kept as valuable feedback to assist in: 1. AFSA’s monitoring of trustees and administrators 3. Government on personal insolvency policy issues.

For further information on AFSA’s role in reviewing certain trustee decisions please refer to the Inspector-General’s Practice Statement 12. Insolvency practitioners ( liquidators , administrators and receivers) Insolvency practitioners have defined roles under the legislation which includes a broad discretion in administering the affairs of companies. Moscow Courts Play Ping-Pong With Bellona Complaint Against the Defence Ministry.

While Moscow courts refuse to consider a suit brought by the Environmental Rights Center Bellona against the Russian Navy s Chief of Staff Vladimir Kuroyedov, demanding that the data about accidents aboard Russian nuclear submarines be declassifie Bellona has upped the stakes by. It is unfortunate that they have such a poor history of customer service and standing behind their product and subs. This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.

All business will get complaints. How those businesses take care of those complaints is what separates good businesses from the rest. We based our decision to purchase the hardwood on certain samples at retail store showroom, which we examined before committing ourselves to the purchase.

This means that a complaint would be directed against the insolvency practitioner acting as an office holder such as an administrator, trustee in bankruptcy, trustee in trust dee liquidator or. Get help making a complaint. Use the contact form to ask the Insolvency Service for help making a complaint. Dependable Online Lawyers Are Waiting to Help You, Days a Week.

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